WHO SHOULD ATTEND:
All managers and specialists
BENEFITS:
The aim of this seminar is; establishing the skill to improve creativity and the skill to use useful technics that can be used scientific problem solving step by step in a systemic practise.
CONTENT:
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What is Problem?
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Problem Resolution Workflow / Problem Solving Process
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Decision Making Environment
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Decision Types
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Characteristics of Decision-Makers
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Creativity
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Rationality
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Importance of Decision-Making and Problem-Solving in Current Conditions
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Creative Problem Solving
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Key Challenges to Problem-Solving Process
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Analysis of Problem Solving Techniques
· Flow Chart
· Brainstorm
· Tally Sheet
· Histogram
· Pareto Diagram (ABC Analysis)
· Grouping
· Cause-Effect Analysis (Fishbone Diagram)
· Distribution Diagram
· Control Charts
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Conflict Management
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What is Learning Organisation?
* Individual tests about main topics are applied in this seminar.
DURATION : 2 Days
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